Online Seller Experience, Small Business Success Stories
… Painting started in the earliest age for me with vandalizing the wallpapers at home, then later on in life I was taken in by “reason” and went to do more serious stuff but all was either boring on not completely suitable for me. I rediscovered painting through wanting to gift something I have taken the time and effort to make, that holds sentimental value. This is also the motivation behind wanting to improve skills constantly.
… My team and I are small workshop. We are all different but we work with one goal- to create! Each product in my store is of different shapes and different colors like all of us!
… I started 5 years ago. My motivation was the ancient tradition of sandal making that we have here in our country (Greece). We are everything,crafters,makers,artists,designers. We make, design, create everything you see in our shop from scratch.
… My best selling item is my Wand Crochet Hook sets, I try to have some ready to go but they sell a lot quicker than I can make them. I make each hook handle individually using polymer clay, then they are accented with metallic paint and varnished. My products can be customized and most listings ask the customer to send me a message before purchasing to see if I can customize them as they wish.
… First of all, they must work patiently and they must never stop believing in themselves. Sometimes they may need to wait for a long time to see small differences. They must take note of customers’ suggestions and demands. Good photos and detailed descriptions also help greatly.
… We have a professional background, we all studied Product design. From the very beginning of our creations, we put much effort into research, in discussion and dialogue. While trying to materialize our thoughts we never stop questioning.
… Yes, we began shipping internationally straight away. I used to send everything as untracked letters but this caused a lot of issues as mail can take so long to reach the US. We now use DHL eCommerce which is a nice balance between offering tracking and not being too expensive.
… Customers’ opinions are very important to me. I have many 5 stars feedback and just a few bad ones. I always ask many questions to know the problem and solve it asap. If it’s my mistake I take full responsibility. I guess quick response and few solutions are given to customers so they can be satisfied, solves the problem.
… I ship to the entire world. I use FedEx and UPS shipping companies. An average delivery to my customers is within 3-5 days. I put it in a gift package and send it.
… First of all, I try to leverage my quality, and creativity to make my work stand out. My years of design skills and talent sets my work apart. But I also copyright my work with the Library of Congress. That requires a photo, and one page description. In return you get a number and an official record of the originality of your work. It’s not a patent, but a copyright can cover some creative content.