[vc_row][vc_column][vc_message]Niche : Personalized Design
Shop link : https://www.etsy.com/shop/BrontzStudio
Pintereste : https://www.pinterest.com/shopbrontzstudio/_created
Facebook : https://www.facebook.com/brontzstudio[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Tell us something about yourself. What is your niche? How did you get your idea or concept for the business?
Hello guys! My name is Samuel, and I’m a designer who loves to customize and design everything that I lay my hands on. All the way from my water bottle to the phone case that I have. For Apple fanboy like myself, for too long, we are stuck with the Apple stock icons, although it’s not that bad, we are not free to express ourselves. When iOS14 came along and introduce Widget, people start to post their aesthetic home screen on TikTok. I have hooked on it myself! That very night, I spend hours going back and forth photoshop and my phone to achieve my perfect home screen. The satisfaction after I finish my home screen was unexplainable. I can spend time just looking at my home screen as it’s filled with motivational quotes and quotes that speak to me. It was then I realize not everyone is blessed with the knowledge of design skills like myself. So that’s why I decided to open up BrontzStudio.com To customized and design for user beautiful-looking icons!
What are your responsibilities as a business owner?
Aside from providing every icon we ever produce to our customers, the main bulk of our work comes from customizing for new icons. To date, there are 1.8millions apps on the Apple app store and I couldn’t have envisioned creating every icon that is already on the market. So customization is a key responsibility in this case. Answering customer service is also the most important part of my job and I usually answer them within an hour.
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What are your best selling products, what type of materials are used in your creations, how do you design your products, what makes your products stand out?
When it comes to customizing app icons, the key point is how the icons make you feel. That’s why I’m constantly searching for inspiration on Pinterest and sensing what design actually make my customer feel good. What makes my products stand out is lifetime access to all my design and future design. That’s an irresistible offer.
What do you enjoy most about being an entrepreneur? What’s the hardest about it?
I enjoy the smile on my customer’s faces. Though I can’t see them physically. I can sense it via the messages they send to me, the review they posted me. I re-read those happy testimonials almost daily. It really brightens up my day. What’s hard is impatient and generally negative customers, that just post a negative review because they’ve misunderstood something in my store or just not having a good day. Yet oftentimes, I am still able to reach out to some of them and find out from their perspective what is going on.
Who do you sell to (and how do you get customers)? What marketing tools or strategies you use to boost your sales? Are you satisfied with the results?
I mainly drive traffic via a Facebook ad to my store at brontzstudio.com I also leave Etsy “ON”, and they help us bring traction to the store, although they are not really making a profit. I’m satisfied as it can bring me enough sales to keep me busy 🙂
Do you believe there is a winning formula for becoming a successful entrepreneur? What is yours?
There is no one winning formula for becoming a successful entrepreneur. I always believe each one of us is different and you have to maximize your strength and engaged in deep work long enough before the fruit of the labor comes to fruition. My personal formula is processed. I’m a process-driven person (not everyone is), and I make use of that strength in me to build a system. System to process the customized app, a system to deliver more than 2GB worth of app to a user phone without crashing their phone.
What was the toughest moment you have experienced in your business practice? How did you succeed to get over it and move forward?
The toughest moment is when competitors copied my listing entirely stealing my design, my concepts, and my business model. One of them will list every variation of my designs without much innovation. I even had people stealing my description word for word.
What inspires you when you’re creating? How do you get ideas for new products? What are some methods or tools you use to get creative?
I will go to Pinterest to get my inspiration. Oftentimes, I will ask my customer for feedbacks.
Do you ship your product internationally? How do you handle postage pricing? What is the average time it takes from the order to the delivery? Do you use free shipping? If so, why? How do you package your products?
I provide my product internationally. This is a digital download. I provide a unique download link to each of my users and product so that they can download at their leisure.
What would you say are the key elements for starting and running a successful online business?
Providing value. You will be compensated for the amount of value you put into the market. If things are still not turning the way you envision. Review how much value you have put in (not effort). My entrepreneurs mistook that point and put in more time, more effort, and money to make a successful online business.
What advice would you give to other entrepreneurs who are starting out?
Focus on value! Use your strength to figure out what’s the best way to provide massive value to the market. The amount of money you make will be determined by the value and the problem you solve. If you solve a 1000 problem, you make 1000, if you solve a 100,000 problem, you make a 100,000, if you solve a billion-dollar problem… guess how much you will make 🙂
How do you personally define business success? Is it money? Freedom? Influence? Creative expression and innovation? Something else?
Freedom and Respect. The freedom to do whatever I want because I have achieved passive income and have a team working together to accomplish the task in the business. The respect of others because they see you are not doing a conventional job but is still doing okay.
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Describe your day-to-day operation. How do you manage your time?
When I wake up at 7 am where I will bring my daughter to school and after that, I will return home and start working on my business. I will be at it till about 5 pm. After my settle my family and they all slept, I will continue from 12 am to 2 am.
How do you plan on growing your business? What is the biggest impact on your profitability?
I plan to create an app and offer the same service and product to consumers. It will allow me to expand my market to people beyond Etsy.
What are some things you did to set your shop for success on Etsy? What is one lesson you learned the hard way?
Not reaching out to the first few buyers. The first few buyers will make or break your store. The third buyer left a 1-star review without reaching out and it put my store as 1-star for the longest time. I lost tonnes of sales because of that.