Online Seller Experience, Small Business Success Stories
… Reiju offers an inspiring range of natural, unique healing crystals and semi-precious gemstones to help boost mental and physical health and wellbeing and keep you smiling! All crystals come beautifully gift wrapped and are charged with positive Reiki Healing energy to harmonize, balance, and align the chakras.
… It is not easy, especially since Covid-19. Your team is like a family that needs to be cared for and nurtured and in these difficult times, it’s not been a smooth ride as there has been a disruption in the work cycle not just that even logistics has been really messed up. I manage my Etsy stores single-handedly, I also design and create along with that.
… As a writer, I learned to write by writing. In the early days, I worked with an editor who taught me, line by line, how to write a book. As for the products I sell in Pink Gazelle Cards on Etsy, I just jumped in and started to create products – such as the quote card sets – to see if people would buy them.
… We print the photos that you chose on canvas, mugs, pillows, or phone cases. We also design various creative products such as airport-themed pillows, and t-shirts for special days. When the customers choose and send us their own or pets’ pictures to us, we send these pictures to our illustrators.
… I do international and let Etsy handle shipping time varies on international but local is very fast one-two days I offer free shipping as a sales inducement on certain products. I package carefully to ensure the safety of products.Believe social media is important but I’m still a rookie at this only in my second year. Only use Etsy ads. I try to present interesting photos using gemstone backdrops to create excitement.
… One of the most important processes in Odywood’s quality standards is the logistics process. Wooden products go through many stages and various checks before shipping. Natural wood and epoxy products, which have been completed, are in the final quality control. At this stage, it is checked one more time whether the finished product complies with Odywood quality standards.
… I use royal mail for postage worldwide for small parcels and generally, they are delivered within a week. As a small business, I can not cover the cost, so I charge the customer. Larger items go out with ups which is a great and fast courier. Parcels go in pip boxes or bubble wrap and a card with a flyer on how to look after their clothing.
… We are proud to say that disputes and bad feedback have been exceedingly rare for us. Have a look at our Reviews! When they have happened on occasion, we try our very best to work things out (this generally means a refund if the customer is not happy with the item).
… Selling on Etsy changed my lifestyle so much. I spend half the day in front of the computer now. I have a very clear idea about selling online. I have not gotten very far in my vintage shop, but truly love it and want to go on. I take a few steps at a time and am grateful. I work as hard as I can. I try to meet deadlines and keep customers happy.
… I try to solve every dispute or problem that a customer has. If there is bad rating/feedback it is mostly because the post did not deliver the product, so I always offer two solutions to the customer. I answer every question presale and post-sale by myself, so that the customers have a great experience and satisfaction with my service and products, This is very important for me.